1. Information We Collect
We may collect personal information that you voluntarily provide when you:
- Contact us through our website
- Request information about our services
- Book a consultation
- Subscribe to newsletters or marketing communications
- Download resources or publications
- Participate in events, webinars, or surveys
- Apply for employment opportunities
The personal information we collect may include:
- Full name
- Company name
- Job title
- Business email address
- Telephone number
- Country or region
- Business information
- Any information you choose to include in your inquiry
We may also automatically collect certain technical information, including:
- IP address
- Browser type and version
- Device information
- Operating system
- Website usage data
- Pages visited
- Referring websites
- Cookies and similar technologies
2. How We Use Your Information
We use your personal information to:
- Respond to inquiries and requests
- Deliver our consulting and professional services
- Schedule meetings and consultations
- Improve our website and user experience
- Personalise communications
- Send newsletters, industry insights, and marketing communications (where consent has been provided)
- Analyze website performance
- Maintain security and prevent fraud
- Meet legal and regulatory obligations
- Improve our products and services
We only collect personal information that is necessary for legitimate business purposes.
3. Legal Basis for Processing
Where required under applicable law, we collect, use, and disclose personal data based on one or more of the following:
- Your consent
- The performance of a contract
- Legitimate business interests
- Compliance with legal obligations
- Other lawful purposes permitted under Singapore's Personal Data Protection Act (PDPA)
Where consent is required, you may withdraw it at any time by contacting us.
4. Marketing Communications
With your consent, we may send you:
- Industry insights
- Company updates
- Event invitations
- Newsletters
- Service announcements
- Marketing communications
You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.
7. International Data Transfers
As an international consulting firm, your personal information may be transferred to, processed, or stored in countries outside Singapore.
Where cross-border transfers occur, we take reasonable steps to ensure your personal data receives a level of protection comparable to that required under Singapore's Personal Data Protection Act (PDPA), including implementing appropriate contractual safeguards and working with trusted service providers.
8. Data Security
We maintain appropriate technical, organizational, and administrative safeguards to protect personal information against:
- Unauthorized access
- Accidental loss
- Misuse
- Alteration
- Disclosure
- Destruction
Although we take reasonable measures to protect personal information, no internet transmission or electronic storage method can be guaranteed to be completely secure.
9. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Fulfill the purposes described in this policy
- Meet contractual obligations
- Comply with legal, regulatory, accounting, or reporting requirements
- Resolve disputes
- Enforce our legal rights
When personal information is no longer required, it will be securely deleted or anonymized.
10. Your Privacy Rights
Subject to applicable law, you may have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Withdraw consent for the collection, use, or disclosure of your personal data
- Request information about how your data has been used or disclosed
- Ask questions regarding our privacy practices
To exercise your rights, please get in touch with us using the details provided below.
11. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, security, or content of external websites. We encourage you to review their privacy policies before providing personal information.
12. Children's Privacy
Our services are intended for businesses and professionals.
We do not knowingly collect personal information from individuals under the age of 13. If we become aware that such information has been collected, we will take appropriate steps to delete it promptly.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legislation, technology, or our business practices.
The latest version will always be published on this page, together with its effective date.
14. Contact Us
If you have any questions regarding this Privacy Policy or how we handle your personal information, please get in touch with us.
Privacy Officer
[Company Name]
📍 Singapore
📧 digitalsupport@visioniqdigital.net